Privacy Policy

Last updated: July 31, 2025

1. Introduction

At Remote Set, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and the EU’s General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

We may collect the following types of information:

  • Your name, email address, phone number, and company name (via contact forms)
  • Messages you submit through our forms or email
  • IP address, browser type, and device data
  • Billing and payment information if you subscribe to our services

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries or provide requested services
  • Process transactions and manage your account
  • Improve our website’s performance and user experience
  • Fulfill our legal and regulatory obligations

4. Consent

By using our website and submitting your data, you consent to its collection and use as described here. You can withdraw consent at any time by contacting us.

5. Sharing of Information

We do not sell or rent your personal information. We may share it with:

  • Service providers who support our business operations (e.g., CRM, cloud storage)
  • Payment processors for subscription billing
  • Government agencies when legally required
  • Trusted partners under confidentiality agreements

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. You may request deletion of your data if no legal obligation prevents it.

7. Cookies and Analytics

We use cookies to enhance user experience and collect anonymous usage data. You can control cookies through your browser settings. For more details, see our Cookie Policy.

8. Your Rights

You have the right to:

  • Access and correct your personal data
  • Request deletion or restriction of processing
  • Withdraw consent to marketing communications
  • File a complaint with a privacy regulator

9. Data Transfers

Your data may be stored or processed outside of Canada (e.g., in the US or EU) by trusted service providers under appropriate data protection agreements.

10. Policy Updates

We may update this Privacy Policy occasionally. Continued use of the site after changes implies acceptance. Please review it regularly.

11. Contact Us

If you have any questions about this policy or your data, contact us at:

Remote Set
115 9 Ave SW #500, Calgary, AB T2P 1B6, Canada
Phone: +1 403 789 45 21
Email: info@remotesetplus.com
Business Number (BN): 752-694-318